NCDR is a dental services organization offering business support services to some of the nation’s leading dental practices.

Affiliated practices benefit from support services including accounting, scheduling, human resources, insurance billing and collections, purchasing, industry leading information technology platforms, and the learning gained from affiliating with hundreds of other dentists nationally.

NCDR provides non-clinical support to affiliated practices allowing dentists to direct their energy and passions towards providing the best possible clinical experience for their patients.

NCDR is primarily owned by Friedman, Fleisher, & Lowe, LLC whose investment helped fund the development of our Boomerang Practice Management and Electronic Dental Records System, the backbone to our compliance and support systems.

Are you considering selling your practice? Let's talk.

With flexible terms and cash-based transactions, we can arrange an attractive and timely transition for your successful practice.

NCDR is looking for practices that have:

  • Committed and high quality dentists who have built a great team around themselves
  • Locations in attractive communities with continued growth opportunity
  • Dentists willing to transition with the practice for at least two years

We know a good team is worth keeping. That's why we will strive to retain and reward your staff by supporting your compensation model, and supplement it with attractive benefits packages. Could you use some additional free time? Contact us to discuss what support services we can offer. We can free you up to enjoy more time with your patients and family.

We offer attractive compensation options for you, both during and after your practice transition. Our benefits package for dentists includes paid time off, 401K with company match, professional liability insurance, and reimbursement for licenses and continuing education.

Our due diligence process allows us to get to know each other and has three objectives:

  1. Assure your team would be a good fit with our compliance oriented culture and hands-off approach
  2. Determine the fair value for your practice; and
  3. Create a comprehensive transition plan to ensure a successful transition for you and your staff.

We know there is a lot to consider before any practice transition. We are flexible and are here to discuss options with you. Simply fill in this form to get started. One of our practice affiliation experts will be in touch with you shortly.

NCDR has developed its award-winning electronic health record (EHR) system Boomerang Practice Management and Electronic Dental Records System to provide a flexible, customizable, and easy to use information system that integrates all the critical support elements to our affiliated practices.

We provide our affiliated practices with a fully integrated and supported Information Technology system including computers and associated hardware, telephones, networking and data storage, as well as software.

All IT systems come with live on-call support services available when the office needs them.

All systems are integrated together allowing customizable control over what software access is available at each workstation, when and where telephone calls are routed, and who can access what information…all controlled by the practice.

NCDR provides industry leading compliance support to its affiliated practices ensuring the highest level of compliance and clinical oversight to the practice owners in the industry.

A leading dental compliance expert recently reviewed NCDR’s compliance support program and determined it was the most comprehensive he had encountered to date. We are proud of the robust compliance support program we have developed.

Compliance support includes institutionalizing and organizing a variety of vital compliance functions including clinical chart auditing, billing audits, development and delivery of annual compliance training to employees, and office compliance programs for our affiliated practices

NCDR’s clinical chart auditing process, enabled by our electronic dental records system, allows for wide spread chart auditing by independent external auditors and senior dentists within the practices. This provides a high level of oversight and extensive clinical quality peer review for every dentist.

NCDR provides its affiliated practices state of the art Billing and Collections services providing each practice security in their compliance to billing regulations as well as a high level of efficiency.

We work with hundreds of insurance companies across the nation enabling each practice to be credentialed with the companies they want, when they want.

Reports on Billing and Collections are available real time to each practice down to the claim level at any time and place. Compliance reporting is integrated into the system assuring that procedures are coded and billed correctly the first time.

Nationally our collections rate with insurance companies is over 95% ensuring our affiliated practices a dependable cash flow from their billings.

NCDR’s administrative services provide affiliated practices with all facets of business back office support to help manage and build their practices.

Our marketing staff can create and execute a wide variety of programs at the direction of the practice to help educate and build its patient base.

Our operations staff can assist affiliated practices with custom reporting, data analysis, non-clinical training, sourcing continuing education classes, and working with the practices to build efficiencies into the non-clinical operations.

Affiliated practices are afforded the use of a national call center to handle all over flow and off hours patient calls.

Patients are never lost due to their inability to reach offices. At the direction of each office, over flow calls can be routed to the call center where highly trained Patient Service Representatives can schedule their appointments using the same schedule and booking rules and systems set up in each office.

NCDR provides a full suite of HR services including payroll processing, HR consulting and compliance, and recruiting.

All based on the direction from the practice, NCDR provides practices with a customizable suite of HR services reducing a large administrative burden for each practice and ensuring compliance with complex labor and employee regulations.

NCDR leverages economies of scale to drive down supplies costs for its affiliated practices while providing wide array of products at the lowest possible price.

Offices can select from a wide variety of products that fit their needs and their budget.

All equipment purchased, financed, or leased thru NCDR is supported by the Facilities team to assure it stays in compliance with applicable regulations is maintained in good condition.

NCDR can assist its affiliated practices in designing and building new facilities or expanding current facilities to meet their growing patient demand.

The Business Development team partners with affiliated practices to analyze areas and determine the best location for new offices. We can also provide assistance with the leasing and building out of the facilities for our affiliated practices.

The Construction team can further assist practices when it comes time to remodel their offices by working with them to keep their facilities in excellent condition while keeping the costs and down time of construction as low as possible.

The Facilities Services team leverages its national contacts to assure each office is a clean, well equipped, and safe environment for the patients and staff.

NCDR can provide a fully customizable daily cleaning service to fit each offices needs.

Our national equipment maintenance contracts ensure that equipment is serviced based on the manufacturers recommendations and quickly repaired or replaced with problems occur.

Kool Smiles

Kool Smiles is dedicated to creating a world of happy, healthy smiles. As a leading dental health provider, Kool Smiles' mission is to improve lives by providing high quality dental care in a fun, compassionate environment. Kool Smiles dentists are proud to offer care to kids and adults with almost any insurance plan, including State Children's Health Insurance Programs (SCHIP), Medicaid and Tricare. Kool Smiles also provides oral health education programs through partnerships with community schools and organizations.

Kids and parents choose Kool Smiles because the fun and friendly environment has been created specifically for them—from a waiting area that keeps kids busy, to a team environment that lets the entire family participate in great dental care. Most important of all, patients can expect quality care and great customer service. An amazing 97% of Kool Smiles patients say they´ll refer their friends and family. And that's something to smile about.

Visit the Kool Smiles website to learn more.

Resolution Dental

Resolution Dental is a new approach to neighborhood dental care for adults and families. They accept most forms of insurance and payment, and strive to make patient experience at the dentist as easy, with clear and simple terms and treatment options. Resolution Dental's mission is to be a partner to its patients on their journey to the best oral health of their life.

Visit the Resolution Dental website to learn more.

News

DentalXChange Announces New Partnership with NCDR, LLC

10/01/2013

DentalXChange, an Irvine, CA, based technology company that specializes in providing online solutions to connect dentists, patients, and insurance companies, has announced a new partnership with NCDR, LLC (NCDR), a dental services organization serving Kool Smiles and Resolution Dental nationally.

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Kool Smiles' Future Shines like a Perfect Set of Pearly Whites

09/26/2012

Earlier today, Talari Networks (News - Alert), a leading innovator in WAN reliability and performance quality network appliances, announced that the company’s Mercury WAN appliances have been deployed by Kool Smiles, a national provider of dental care. Talari is now providing Kool-Smiles with low-cost broadband links with MPLS capabilities.

Read More


Kool Smiles Reduces Ongoing Network Spend by 30% With Talari's WAN Appliances

SAN JOSE, CA | 09/25/2012

Talari Networks(TM), Inc., a leading innovator in WAN reliability and performance quality network appliances, today announced that Kool Smiles, a national provider of dental care, has deployed Talari's Mercury WAN appliances to use low-cost broadband links with MPLS capabilities. The deployment has resulted in increased network availability, reliability and QoS, and a reduction of ongoing network spend by 30+ percent.

Read More


Tools for prioritizing WAN application delivery

05/29/2012

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Kool Smiles' Chief Technical Architect Selected as Laureate by the Computerworld Honors Program

ATLANTA | 05/12/2012

Kool Smiles' Chief Technical Architect, Mark Blomquist, has been recognized as a Laureate by the Computerworld Honors Program. This year's Honorees will be commemorated during the 22nd Annual Laureates Medal Ceremony & Gala Awards Evening in Washington, D.C. For over two decades, Computerworld Honors has acknowledged those individuals and organizations that have used information technology to benefit society.

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Prioritizing WAN application delivery: Go beyond WAN QoS

05/01/2012

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InfoWorld 100 Awards Recognizes Kool Smiles for Implementation of Wyse Technology Virtual Clients to Deliver Safer, Better Patient Service

SAN JOSE, CA. | 01/05/2010

Wyse Technology, the global leader in thin computing and client virtualization, and Kool Smiles, a network of local dentist offices providing quality dental care for children and families in underserved communities, today announced that Kool Smiles received top honors for its "Thin-Client EHR Initiative" from InfoWorld Magazine as part of their annual InfoWorld 100. This award recognizes the top IT Projects of 2009.

Read More


Kool Smiles Relies on Wyse Technology Virtual Clients to Improve Patient Care and Security of Electronic Health Records (EHRs)

SAN JOSE, CA. | 08/06/2009

Wyse Technology, the global leader in thin computing and client virtualization, today announced an innovative implementation at Kool Smiles. Kool Smiles is a rapidly-growing company whose mission is to bring quality dental services to underserved communities throughout the United States. Since opening its first office in 2002 in Atlanta, GA, the network has demonstrated substantial growth. Kool Smiles is now currently operating in 15 states and serving thousands of patients daily.

Read More


Kool Smiles VoIP-Enables Nationwide Dental Network with Ingate Systems´ Secure SIP Trunk Solutions

ATLANTA, GEORGIA and STOCKHOLM | 01/06/2009

To rein in growing communications costs, Kool Smiles, a network of local dental offices with a mission to expand access to high quality dental care to underserved children and young adults, has replaced their traditional telephony system with SIP trunking enabled by Ingate® Systems. As a result, Kool Smiles has been able to transition its nationwide network of dental practices and call center to secure Voice-over-IP (VoIP). The shift from traditional telephony to SIP trunking has resulted in a 40 percent reduction of communications costs, with the complete installation, including a new IP-PBX, phones, network upgrades and the Ingate solution, paying for itself in twelve months.

Read More

Contact NCDR, LLC

Should you be interested in becoming one of our affiliated practices please contact affiliateinquires@ncdrllc.com

If you are interested in positions available at NCDR please contact jobs@ncdrllc.com

If you have further questions about NCDR please contact info@ncdrllc.com

NCDR, LLC provides advertising support, in partnership with media agencies, to Kool Smiles and Resolution Dental. If you wish to submit your media outlet for consideration, please complete the information below. All submissions will be reviewed by an agency partner. Only those outlets that meet the needs of our clients will be contacted. Thank you for your interest!

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Your request has been sent. Thank you for contacting NCDR, LLC!

Jobs @ NCDR,LLC

Kool Smiles - Dental Assistant - Indianapolis, IN

Here at Kool Smiles, our teams don’t just shape smiles – they shape the lives of families every single day.  Working at Kool Smiles means being challenged, having fun, and being proud of what you do.  It means being a mentor, being a friend, and being part of a change that starts with child. We are the nation’s leader in general dental care to underserved kids, teens, and adults. Our compassion and drive make us the best at what we do every day. Currently, Kool Smiles is operating in over 125 locations, with more opening every year. This is the time to join not just an amazing company, but a place where you will be a part of making smiles happen every day.

Kool Smiles is looking for a Dental Assistant ready to make a difference in the lives of families.  Although below is a description of what your job would entail, we want to emphasize that working at Kool Smiles is more than just a job. Kool Smiles is not your typical dentist office and wor...

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Business Development Associate - Marietta, GA

NCDR, LLC is a dental services organization offering business support services to some of the nation’s leading dental practices. NCDR primarily supports affiliated practices in the non-clinical operations of the Kool Smiles and Resolution Dental brands, allowing dentists to direct their energy and passions towards providing the best possible clinical experience for their patients.  NCDR strives to provide world-leading support services in areas such as accounting, operations management, marketing, IT, and compliance, among other services. 

 

NCDR is pursuing new growth opportunities through practice affiliation with existing dental offices.  The Business Development Associate will support this growth.  Responsibilities include but are not limited to:

 

  • Pre-screen potential practice owners who are int...

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    Regulatory and Legal Specialist - Marietta, GA

    NCDR is a growing dental practice management company with a mission of improving lives by providing high quality dental care in a fun, compassionate environment.  In over 135 offices in multiple states across the country, NCDR provides comprehensive support services to offices which provide general dentistry services to children and adults.

    The Regulatory and Legal Specialist will support the Business Development group by managing the regulatory and legal processes related to our existing dental offices and the new offices we build or acquire.      

    The primary areas of responsibility of the position will be:

    1. Supporting the process of creating and maintaining Professional Corporations and all the legal requirements and filings
    2. <...

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      Director of Acquisitions - Marietta, GA

      NCDR is a growing dental practice management company with a mission of improving lives by providing high quality dental care in a fun, compassionate environment.  With offices in multiple states across the country, NCDR provides comprehensive support services to Kool Smiles and Resolution Dental offices which provide general dentistry services to children and adults.

       

      The primary role of the Manager / Director of Acquisitions will be leading and executing against the company’s strategic plans for the acquisition of dental practices.  This position will work closely with the Vice President of Strategic Development to identify, implement, and drive strategies for the acquisition team.  This individual will have significant exposure to senior management to provide input and recommendations on key operational, tactical, and strategic business decisions.

       

      <...

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      Manager of Talent Acquisition - Marietta, GA

      NCDR, LLC is a dental services organization offering business support services to some of the nation’s leading dental practices. NCDR primarily supports affiliated practices in the non-clinical operations of the Kool Smiles and Resolution Dental brands, allowing dentists to direct their energy and passions towards providing the best possible clinical experience for their patients. NCDR strives to provide world-leading support services in areas such as accounting, operations management, marketing, IT, and compliance, among other services. 

       

      Manager of Talent Acquisition

      The Manager of Talent Acquisition is responsible for sourcing, recruiting and on-boarding dentist candidates for...

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      Billing Authorization Department Lead - Marietta, GA

       

      Billing Authorizations Department Lead                 

       

      Kool Smiles, founded in 2002, is built on the belief that all families have the right to receive quality dental care. Our goal at Kool Smiles is to provide first-rate dental services to communities that are often overlooked or are otherwise underserved. We welcome the entire family, from children as young as 1 year old, and also treat adults in most of our offices. Located in Marietta, Georgia, Kool Smiles/NCDR, LLC (www.mykoolsmiles.com) is one of the fastest growing companies in the US. To help continue our mission, we are looking f...

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      Commercial Insurance Poster - Marietta, GA

      Dental Commercial Insurance Poster Job Description
       
      Job Description/Responsibilities
      PURPOSE 
       
      The Commercial Insurance Poster is the final reviewer of dental claims prior to submitting patient statements for collection efforts, claim resubmissions and verification accuracy.
      DIRECT AND INDIRECT REPORTS
      ·          Commercial Insurance Poster reports directly to the AR/Posting Manager within the Billing Department. 
       
      ESSENTIAL JOB FUNCTIONS 
       
      • Apply Commercial Dental Insurance payments to unpaid patient accounts...

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